@font-face{font-family:PingAR;src:url(/assets/fonts/PingAR+LT-Regular.otf) format("opentype");font-weight:400;font-style:normal}@font-face{font-family:PingAR;src:url(/assets/fonts/PingAR+LT-Medium.otf) format("opentype");font-weight:500;font-style:normal}@font-face{font-family:PingAR;src:url(/assets/fonts/PingAR+LT-Bold.otf) format("opentype");font-weight:700;font-style:normal}@font-face{font-family:PingL;src:url(/assets/fonts/PingL-RegularItalic.otf) format("opentype");font-weight:400;font-style:italic}*{font-family:PingAR,Arial,sans-serif}body{margin:0;padding:0;font-family:PingAR,Arial,sans-serif}@charset "UTF-8";.masdr_chatBotGosi{font-family:PingAR,sans-serif;direction:rtl;position:fixed;z-index:9999}.masdr_chatBotGosi *{font-family:PingAR,sans-serif!important}.round{border-radius:50%}.fab{transition:all .3s 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p{font-size:14px;color:#00bf00;font-weight:500}.masdrContainerWelcome{display:flex;justify-content:center;align-items:center;bottom:4px;position:absolute;left:0;right:0}#textContainer{position:absolute;top:6rem;display:flex;flex-direction:column;text-align:center;right:0;left:0;font-size:20px;font-style:normal;font-weight:500;line-height:32px}.external-link{position:absolute;top:15px;left:15px;padding:8px;border-radius:50%;background:#f0f0f0}.service-options{display:flex;align-items:center;justify-content:center;width:90%;top:10rem;bottom:0;margin:auto;position:absolute;height:202px;right:0;left:0;flex-direction:column;gap:24px}.service-text{font-size:16px;color:#333;text-align:center;margin:0}.voice-btn,.chat-btn{width:100%;max-width:300px;min-height:35px;height:45px;border:none;border-radius:25px;display:flex;align-items:center;justify-content:center;gap:10px;font-size:16px;cursor:pointer;transition:all .2s 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0;border-bottom-left-radius:20px;border-bottom-right-radius:20px;flex-shrink:0}.input-row{display:flex;align-items:center;margin-bottom:5px;background:#fff;border-radius:8px}.message-input{flex:1;padding:12px 15px;border:none;outline:none;font-size:14px;background:#fff;border-radius:8px}.send-btn{width:40px;height:40px;border:none;background:#fff;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}.branding{display:flex;align-items:center;justify-content:center;gap:8px;color:#fff;font-size:12px;margin-bottom:5px}.branding img{width:20px;height:20px}.confirmation-overlay{position:absolute;inset:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;border-radius:12px}.confirmation-popup{background:#fff;padding:24px;border-radius:12px;max-width:320px;text-align:center;box-shadow:0 4px 12px #00000026}.confirmation-popup h3{margin:0 0 12px;font-size:18px;color:#333}.confirmation-popup p{margin:0 0 20px;color:#666;font-size:14px}.confirmation-buttons{display:flex;gap:12px;justify-content:center}.confirmation-buttons button{padding:10px 24px;border:none;border-radius:8px;font-family:Noto Sans Arabic,sans-serif;font-size:14px;font-weight:600;cursor:pointer;transition:all .2s}.confirmation-buttons button.btn-cancel{background:#f3f4f6;color:#333}.confirmation-buttons button.btn-cancel:hover{background:#e5e7eb}.confirmation-buttons button.btn-confirm{background:#00bf00;color:#fff}.confirmation-buttons button.btn-confirm:hover{background:#00a000}.feedback-view{position:absolute;inset:0;background:#fff;border-radius:12px;overflow-y:auto;z-index:10}.feedback-content{padding:32px 24px;display:flex;flex-direction:column;gap:5px}.feedback-header{text-align:center}.feedback-header .feedback-icon{font-size:48px;margin-bottom:12px}.feedback-header h2{margin:0 0 8px;font-size:22px;color:#333}.feedback-header p{margin:0;color:#666;font-size:16px}.question-group .question-label{display:block;margin-bottom:12px;font-size:15px;font-weight:600;color:#333}.question-group .question-label.required:after{content:" *";color:#ef4444}.question-group .stars{display:flex;gap:8px;margin-bottom:8px}.question-group .star-button{background:none;border:none;font-size:40px;cursor:pointer;padding:0;transition:all .2s;line-height:1;color:#d1d5db}.question-group .star-button.star-filled{color:#fbbf24}.question-group .star-button:hover:not(:disabled){transform:scale(1.15)}.question-group .star-button:disabled{cursor:not-allowed;opacity:.6}.yes-no-buttons{display:flex;gap:12px;justify-content:center}.yes-no-buttons .btn-choice{flex:1;max-width:150px;padding:12px 24px;border:2px solid #e5e7eb;border-radius:8px;background:#fff;color:#333;font-family:Noto Sans Arabic,sans-serif;font-size:16px;font-weight:600;cursor:pointer;transition:all .2s}.yes-no-buttons .btn-choice:hover:not(:disabled){border-color:#00bf00;background:#f0fdf4;color:#00bf00}.yes-no-buttons .btn-choice:disabled{cursor:not-allowed;opacity:.5}.radio-options{display:flex;flex-direction:column;gap:12px}.radio-options .radio-label{display:flex;align-items:center;gap:10px;padding:12px;border:1px solid #e5e7eb;border-radius:8px;cursor:pointer;transition:all .2s}.radio-options .radio-label:hover{background:#f9fafb;border-color:#00bf00}.radio-options .radio-label input[type=radio]{width:20px;height:20px;cursor:pointer;accent-color:#00bf00}.radio-options .radio-label span{font-size:14px;color:#333}.radio-options .radio-label input[type=radio]:checked+span{font-weight:600;color:#00bf00}.other-reason{display:flex;flex-wrap:wrap}.other-reason .other-reason-input{width:100%;padding:12px;border:1px solid orange;border-radius:8px;font-family:Noto Sans Arabic,sans-serif;font-size:14px;color:#333;transition:border-color .2s}.other-reason .other-reason-input:focus{outline:none;border-color:#00bf00;box-shadow:0 0 0 3px #00bf001a}.other-reason .other-reason-input:disabled{background-color:#f9fafb;cursor:not-allowed}.comment-section label{display:block;margin-bottom:8px;font-size:14px;font-weight:600;color:#333}.comment-section textarea{width:100%;border:1px solid #eeeeee;border-radius:8px;font-family:Noto Sans Arabic,sans-serif;font-size:14px;color:#333;resize:vertical;transition:border-color .2s;height:3rem}.comment-section textarea:focus{outline:none;border-color:#00bf00;box-shadow:0 0 0 3px #00bf001a}.comment-section textarea::placeholder{color:#9ca3af}.comment-section textarea:disabled{background-color:#f9fafb;cursor:not-allowed}.feedback-buttons{display:flex;gap:12px;margin-top:auto}.feedback-buttons button{flex:1;padding:14px;border:none;border-radius:8px;font-family:Noto Sans Arabic,sans-serif;font-size:14px;font-weight:600;cursor:pointer;transition:all .2s}.feedback-buttons button:disabled{cursor:not-allowed;opacity:.6}.feedback-buttons button.btn-skip{background:#f3f4f6;color:#333}.feedback-buttons button.btn-skip:hover:not(:disabled){background:#e5e7eb}.feedback-buttons button.btn-submit{background:#00bf00;color:#fff}.feedback-buttons button.btn-submit:hover:not(:disabled){background:#00a000}.feedback-buttons button.btn-submit:disabled{background:#9ca3af}